Ordering & Availability

When will my order ship?

Orders are processed and shipped within 2-3 business days of purchase. Once your order has shipped, you’ll receive tracking information via email.

Where does BANYAGA ship?

BANYAGA currently ships within the United States and internationally. Puerto Rico and international orders are final sale.

Will sold-out pieces be restocked?

BANYAGA collections are produced in limited quantities. Some pieces may not be restocked once sold out, so we recommend signing up for restock notifications when available.

How will I know when a collection drops?

Follow BANYAGA on Instagram and join our mailing list for first access to collection announcements, releases, and restocks.

Sizing & Fit

How do BANYAGA pieces fit?

Each piece is designed with its intended silhouette in mind, ranging from fitted to relaxed. Please refer to the individual product page and size guide for specific measurements and fit notes.

What if I’m between sizes?

We recommend comparing your measurements with the size guide on each product page. If you’re between sizes, the best choice may depend on the intended fit of the specific piece.

Are BANYAGA pieces true to size?

Sizing can vary slightly between styles because each garment is developed with its own intended fit and proportions. Please use the measurements provided for the individual garment rather than relying solely on your usual size.

Can I get help choosing my size?

Yes. If you’re unsure between sizes, contact us with your measurements and the name of the piece you’re interested in, and we’ll help you determine the best fit.

Product & Care

What materials are BANYAGA garments made from?

Each garment is made from carefully selected fabrics chosen specifically for its design, hand feel, structure, and intended wear. Exact fabric compositions are listed on each product page.

How should I care for my BANYAGA pieces?

Care instructions vary by garment. Always follow the care instructions provided on the garment label and product page.

Why might my garment look slightly different from the photos?

Our garments are photographed under professional lighting and may appear slightly different depending on lighting, screen settings, and styling. Minor variations can also occur during production and are part of the nature of individually manufactured garments.

Returns & Exchanges

What is BANYAGA’s return policy?

We accept exchanges on eligible unworn items within 10 days of delivery. Items must be returned in their original condition with all tags and packaging intact.

Can I exchange an item for another size?

Yes, please see our full return policy for details.

Are sale items refundable?

Items purchased during a final sale or marked “final sale” are not eligible for return or exchange.

What if my order arrives damaged or incorrect?

Please contact us at banyaga@banyagaofficial.com within 10 days of delivery with your order number and photos of the issue so our team can assist you.