Delivery & Return

Processing Time: Orders are processed within 1-2 business days.

1. Order Tracking: Once your order is shipped, you will receive a confirmation email with tracking information.
2. International Shipping: Available to select countries. Delivery times vary; additional customs fees may apply.

Returns Policy:

1. Eligibility: Returns accepted within 30 days of purchase. Items must be unworn, unwashed, and in original condition with tags attached.
2. Return Process:
   • Contact our customer service at banyaga@banyagaofficial.com to initiate a return.
   • Include your order number and reason for return.
   • You will receive a return authorization and instructions on where to send your item.
3. Refunds: Refunds will be processed within 7-10 business days after we receive your returned item. Original shipping costs are non-refundable.
4. Exchanges: If you need a different size or color, please return the original item and place a new order.
5. Return Shipping Costs: Customers are responsible for return shipping costs unless the item is defective or incorrect.

For further assistance, please contact our customer service team at banyaga@banyagaofficial.com